Mediation is a structured process in which an impartial third participant, known as a mediator, facilitates communication between disputing participants to help them reach a mutually acceptable resolution.
Moreover, mediation offers a cost-effective alternative to litigation, allowing participants to resolve disputes without the lengthy and often expensive court process. The collaborative nature of mediation encourages open dialogue and helps preserve relationships, making it an ideal choice for families or businesses looking to maintain ongoing interactions post-conflict.
Structured process: Mediation follows a defined structure, typically involving an introduction, statements from both participants, information gathering, problem identification, and negotiation towards an agreement. This organised approach helps facilitate productive discussions.
Neutral mediator: A trained mediator acts as a neutral facilitator, ensuring that both participants have the opportunity to express their views without interruption. The mediator’s role is to guide the conversation and help identify common ground.
Confidential environment: Discussions during mediation are confidential, meaning that anything said cannot be used in court if the mediation does not result in a resolution. This encourages open and honest communication between the participants.
Focus on solutions: The primary goal of mediation is to reach a mutually acceptable agreement. Mediators encourage brainstorming and exploring various options, allowing participants to collaborate on solutions that work for everyone involved.
Cost-effective alternative: Mediation is often less expensive than litigation and can lead to quicker resolutions, reducing the time and resources spent on disputes.
Empowerment of participants: Mediation empowers individuals by allowing them to take an active role in resolving their disputes rather than leaving decisions up to a judge or arbitrator.
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